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Services
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Repair common problems:
Hardware problem troubleshooting: USB, DVD, Printer, scanner, audio, etc.
Small network configuration and troubleshooting: sharing, connection, switch configuration.
Internet connection troubleshooting (Broadband, Fiber)
Printers: Queue clearing, errors,
Software: Slow running or boot, failed windows updates, virus, malware, adware, etc.
Installation:
New HW: DVD, Printer, scanner, memory, etc.
Network installs including wireless.
DSL, cable modem, dial-up internet.
Maintenance performed:
P.C. Windows Optimization
PC or Mac SSD and spindle hard drive utilities
Update Virus Protection files, run Virus scan on all drives, find malware, adware.
Data backup (backup before visit).
Clean computer inside from dust,animal hair.
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Agreement: 1. Fee Structure
“House-Call” computer repair visits are charged for the first hour of the visit (includes travel time), then another fee per hour after the first hour.
Repair calls and Maintenance agreements include travel expenses in the western Los Angeles, Santa Barbara, Ventura counties only (other areas vary by mileage).
2.Reimbursable Expenses
Any replacement parts such as: Hard Drive, RAM memory, processor,motherboard, case, keyboard, mouse, etc. will be charged at my direct cost including sales tax.
3. Software Ownership
Software re-installation must be from original registered sources (download, DVD, CDrom). We are not responsible for problems caused by unregistered shareware, or
downloaded software. Please have the original copies of your Operating System, and applications available during the technician(s) visit. For WAN, LAN connectivity issues please have
your username, password, IP address, and other necessary identifications available.
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